Administer

Invite a person and give access

Invite one person, give the required access, and check the final result.

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Before you start

Check the tenant name. Confirm the person's email address and sign in method.

Write down the exact product area, item, and actions they need. Decide whether the access needs an end date.

Send the invitation

  1. Open People and access.
  2. Choose Invite user.
  3. Enter the person's correct email address.
  4. Choose the correct sign in Connection.
  5. Review the details.
  6. Send the invitation.
The People and access page used to invite a person
The invitation appears on this page while it is waiting to be accepted. Earlier development interface, captured 22 August 2026. Follow the current text for RC1. Open the full image.

Ask the person to accept

The person should open the invitation and check the tenant, email address, sign in Connection, and expiry time.

They must continue with the account that matches the invitation. After they finish, their membership should appear as active.

Give the required access

  1. Open Permissions.
  2. Select the person.
  3. Choose Add access.
  4. Choose the product area and item type.
  5. Choose a named item when possible.
  6. Add each required action.
  7. Set the start and end dates when needed.
  8. Review the access and save it.
Effective access for all knowledge stores
Check the named item, the allowed actions, and the source of that access. Earlier development interface, captured 22 August 2026. Follow the current text for RC1. Open the full image.

Check the result

  1. Keep the person selected in Permissions.
  2. Open Check access.
  3. Choose the exact item type, named item, and action.
  4. Run the check.
  5. Check one action that should be allowed.
  6. Check one action that should stay unavailable.

The result should explain the final Allow or Deny and the access that caused it.

If it does not work

  • An expired, used, revoked, or incorrect invitation cannot be accepted. Send a new invitation only after you check the cause.
  • A person must use the account named by the invitation.
  • View does not include Search, Run, Create, Update, Work, Publish, or Delete.
  • A Deny can block an Allow.
  • Another group or direct assignment may also affect the result.

Next step

Read Manage people and groups for shared access. Use Fix an access problem when the final result is not what you expected.

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